SHIPPING & RETURNS

SHIPPING POLICY

All our photographs and videos are emailed to you and you will also get a download link for the file which will be valid for 30 days. also, the photo or video you purchased will be logged with the email provided for copyright.

if anyone is caught using the picture or video without the correct license and email logged to the customer it will be classed as copyright infringement and the appropriate action will be taken.

The prices we charge are low in comparison to other Photography Store sites for the main reason of supporting Plastic Oceans. We want to be fair with our customers and all we ask is that your fair with us.

We believe in what we are doing for the benefit of our planet and we all need to do the same and that is why we donate 50% of all sales of photographs to Plastic Oceans.

We aim to ship orders of digital media within 1 day and physical goods within 3-5 days

Physical goods If you wish to leave any instructions for an order, or amend any details after an order has been placed please email us stating the order number and amendments.  (Please note in some cases an amendment cannot be made manually and we may have to cancel and refund the order for it to be placed again.

Please do not send messages via PayPal when checking out as we do not receive these messages.

​​RETURN & EXCHANGE POLICY​

We do not accept returns or Exchanges on any Digital media.

if there is a reason you are unhappy with the product you have purchased from us please use the {contact us} to discuss the issue and we will try to come to an arrangement.

Please make sure your happy with the product before purchase.

Physical Items 

What happens if an item arrives faulty, or damaged in transit?

This can be found in full here: Terms & Conditions - but in short, we require photographic evidence for any item under £15 in value and a replacement will be dispatched.